EXCHANGE AND RETURN POLICY:
Agape Distributors, LLC Return Policy (for SweetPro, Redmond Naturals, and any brand carried)
In an effort to ensure quality control and satisfaction, we offer the following return policy on any product distributed by Agape via internet or phone order or drop-shipped under the following conditions:
- You must contact our office (Lisa Rasmussen• 303-905-3926) for a return authorization within 30 days of receipt of the product. Please contact Agape Distributors for a return authorization before providing credit to your clients. Agape Distributors believes that product education may be a better resource for your clients than immediately returning the product.
- The product must be returned in new condition; no evidence of animal eating, tampering, etc. If the product is not in new/ready-to-sell condition when returned, a deduction will be made in the refund amount, according to the sole discretion of Agape Distributors.
- Returned products may incur a 15% restocking fee, according to the sole discretion of Agape Distributors.
- Original shipping fees will not be refunded and customer must pay the return shipping cost, except in the case of defective merchandise.
Collection of your Personal Information
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Sharing Information with Third Parties
Agape Naturals does not sell, rent or lease its customer lists to third parties.
Agape Naturals may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Agape Naturals, and they are required to maintain the confidentiality of your information.
Agape Naturals may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Agape Naturals or the site; (b) protect and defend the rights or property of Agape Naturals; and/or (c) act under exigent circumstances to protect the personal safety of users of Agape Naturals, or the public.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Agape Naturals. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Agape Naturals website.
The Agape Naturals website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Agape Naturals pages, or register with Agape Naturals site or services, a cookie helps Agape Naturals to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Agape Naturals website, the information you previously provided can be retrieved, so you can easily use the Agape Naturals features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Agape Naturals services or websites you visit.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
Agape Naturals secures your personal information from unauthorized access, use, or disclosure. Agape Naturals uses the following methods for this purpose:
– SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Children Under Thirteen
Agape Naturals does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
From time to time, Agape Naturals may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.
If you would like to stop receiving marketing or promotional communications via email from Agape Naturals, you may opt out of such communications by clicking unsubscribe at the bottom.
Changes to this Statement
Agape Naturals welcomes your questions or comments regarding this Statement of Privacy. If you believe that Agape Naturals has not adhered to this Statement, please contact Agape Naturals at:
Agape Distributors, LLC
7245 Gilpin Way #240
Denver, Colorado 80229
Effective as of March 09, 2022
Golden, Colorado 80401 USA